Easy yet powerful office phone systems with no outlay
Instead of using traditional
telephone lines to route phone calls, Cloudserve uses
the internet, employing a system called Voice Over IP (VOIP). Voice
data is transferred securely across the internet, just like file
data. By using this method a huge number of traditional problems
can be overcome, and no specialist equipment is required at your
site. Digital voice quality is better than analogue and there is a
huge array of associated benefits.
VOIP is a means of carrying
telephony signals - in other words, carrying phonecalls and
services - across digital internet networks. In terms of basic
usage and functionality, VOIP is not too different to traditional
telephony, and a VOIP-enabled telephone works exactly like a
'normal' one. However, VOIP has a number of other benefits such as
cost, ease and future proofing.
Our managed telephony service is a
hosted voice service designed specifically for businesses. Unlike
the traditional approach of installing a physical PBX system at
each office, all telephony switching equipment is hosted at our
secure, highly available data centre facilities. The voice service
is then delivered securely over the internet to your offices, with
IP phones connected to your office LAN. This network-based design
is particularly suited for dynamic and growing organisations, as it
can be quickly changed to fit your requirements. In addition, staff
based at home or at remote offices can be given standard company
phone numbers and get exactly the same functionality as head office
users.
With hosted VOIP, Cloudserve
manages and delivers telephony services to customers, allowing
access to a far wider range of services than would typically be
available, but without requiring expensive infrastructure
investments such as a PBX system and installation charges. Indeed,
the only requirements for a customer to be able to access hosted
VOIP are a high-speed internet service (such as broadband) and an
IP phone (which Cloudserv can supply). You can also
easily adjust your settings via a control panel and use the system
like a regular phone - connecting you to the world.
Simply plug the handset into any
internet connection and away you go!
People don't have to have VOIP
themselves to contact you - in fact, they can call from mobiles,
landlines, Skype or any other VOIP service. Setting up your system
couldn't be easier and requires no IT experience.
•Choose your number or port an existing number
•Purchase a handset or use a softphone
•Plug it into any internet router or office switch
•Configure any features like voicemail with our simple control
panel
•Use exactly like a normal phone!