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Storage and Backup FAQ's

Storage & Backup frequently asked questions

Please click on the questions below to reveal the answers

What is the difference between Cloud Storage and Cloud Backup?

Cloud (or online) Backup is a service that easily and automatically schedules backups of your hard drive contents to the cloud (including server databases, Exchange mailboxes, Windows System State etc.), allowing easy restore of data via a simple to use client GUI without the need for cumbersome backup tapes.
Cloud Storage is a flexible, access-anywhere file-system providing advanced collaboration features and resilience for storing your corporate data, with real time access to stored files.

What is  Cloud Backup?

Cloudserve's  Cloud Backup keeps your business up and running in the event of data loss by automatically backing up and storing all of your vital data for fast, reliable and easy restoration of your system. It is a replacement for traditional tape backup solutions - there are no tapes to manage, saving time and eliminating errors. Backups run automatically, transferring your data over the internet to a secure offsite facility.

 

What is Cloud Storage?

Cloudserve's Cloud Storage is a cloud-based solution for storing, managing, and sharing data in any file format, with full access and control. It can be accessed through WebDAV or a Web 2.0 browser interface, as well as through native Windows and smartphone clients (BlackBerry, iPhone and Windows Mobile devices).

Does using Cloud Backup or Cloud Storage jeopardise the security  of my  data?

Use of cloud backup/storage will improve your data security by centralising storage and providing access to enterprise-level security infrastructure and management at an affordable cost. Cloudserve  uses SSL and 256-bit AES encryption (data is encrypted in transit and then stored) for the ultimate in security.

Can I use Cloudserve's  Cloud Storage independent of other cloud services?

Yes. Although our cloud storage integrates with our other services, you can use our cloud storage seamlessly within your existing environment. The range of access methods (Web 2.0 portal, WebDAV and native Windows & smartphone clients) provide easy access to your data whatever your current computing environment.

How is Cloudserve Cloud Storage accessed?

It can be accessed through WebDAV or a Web 2.0 browser interface, as well as through native Windows and smartphone clients (BlackBerry, iPhone and Windows Mobile).

How can Cloud Storage files be shared?

Cloud Storage files can be shared in several different ways. Users can create a unique URL to share files via the internet. Files can also be shared in a read-only version, whilst projects stored on our cloud storage allow for read and write authorisation to be given to other users. Users receive notifications when new files are shared to them.

How is Cloudserve  Cloud Storage priced?

The price is simply based on the amount of storage required and the number of users. Each user gets access to the full range of access methods, including the secure web portal, native Windows clients and smartphone clients. Unlike some other providers, with Cloudserve there are no hidden charges for bandwidth etc.